Privacy Policy

Last Updated: January 3, 2025

Introduction

Mule Works Inc. dba Relay Work protects your privacy across all our services: Relay Work (relaywork.co), Alfred TAV (alfredtav.relaywork.co), and Alfred CC (alfredcc.relaywork.co).

Information We Collect

All Services

Account information (name, email, password)
Usage data and analytics
Technical data (IP, browser, device)

Alfred TAV Specific

Written content (minimum 3,000 words for style analysis)
Voice recordings (3 samples, ~20-30 seconds each)
Content preferences and generation history
Professional track selection (Marketing, Education, Corporate, Speaking)

Alfred CC Specific

Communication templates
Customer interaction logs
Automation workflows
Response analytics

How We Use Information

Provide and improve Services
Process content through AI
Generate multi-format outputs (Alfred TAV)
Automate communications (Alfred CC)
Send service updates
Ensure security and compliance

Data Sharing

We NEVER sell your data. We share only with:

Service Providers: OpenAI, ElevenLabs, AWS, MongoDB
Legal Requirements: When required by law
Business Transfers: In case of merger/acquisition

Data Security

End-to-end encryption
Secure cloud storage
Regular security audits
Voice recordings deleted after processing (Alfred TAV)
Isolated user data

Your Rights

Access all your data
Correct inaccuracies
Delete account and data
Export your content
Opt-out of marketing

Service-Specific Privacy

Alfred TAV

Voice clones are private to your account
Content style analysis stays within your account
Generated content is yours alone

Alfred CC

Customer data isolated by account
Communication logs retained per your settings
Automation data not shared between accounts

International Data

Data may be processed in the US with appropriate safeguards for international users.

Children's Privacy

Services not intended for users under 18.

Changes

We'll notify you of material changes via email.

Contact

For all privacy inquiries:

Mule Works Inc. dba Relay Work
Email: hello@relaywork.co
Website: https://relaywork.co

Your privacy is protected across all Relay Work services.