Privacy Policy

Last Updated: October 15, 2025

Introduction

Mule Works Inc. dba Relay Work protects your privacy across all our services: Relay Work (relaywork.co), Alfred TAV (alfredtav.relaywork.co), and Alfred CC (alfredcc.relaywork.co).

Information We Collect

All Services

Account information (name, email, password)
Usage data and analytics
Technical data (IP, browser, device)

Alfred TAV Specific

Written content (minimum 3,000 words for style analysis)
Voice recordings (3 samples, ~20-30 seconds each)
Content preferences and generation history
Professional track selection (Marketing, Education, Corporate, Speaking)

Alfred CC Specific

Communication templates
Customer interaction logs
Automation workflows
Response analytics

How We Use Information

Provide and improve Services
Process content through AI
Generate multi-format outputs (Alfred TAV)
Automate communications (Alfred CC)
Send service updates
Ensure security and compliance

Third-Party Authentication (Social Login)

When you sign in using a third-party authentication provider (such as Google, LinkedIn, GitHub, or Facebook), we collect the following information from your chosen provider:

Your name
Your email address
Your profile picture
A unique identifier from the authentication provider

How We Use Authentication Data

To create and manage your account
To authenticate you securely without requiring a separate password
To personalize your experience within our services

Authentication Data Sharing

We do not share your authentication provider data with any third parties. The authentication provider (Google, LinkedIn, etc.) will be aware that you have used their service to log into Relay Work services, as per their own privacy policies.

Your Control Over Authentication

You can disconnect your third-party authentication at any time from your account settings. This will not delete your account, but you will need to set up an alternative login method (email/password) to continue accessing our services.

Data Sharing

We NEVER sell your data. We share only with:

Service Providers: OpenAI, ElevenLabs, AWS, MongoDB
Authentication Providers: Google, LinkedIn, GitHub, Facebook (only during sign-in)
Legal Requirements: When required by law
Business Transfers: In case of merger/acquisition

Data Security

End-to-end encryption
Secure cloud storage
Regular security audits
Voice recordings deleted after processing (Alfred TAV)
Isolated user data

Your Rights

Access all your data
Correct inaccuracies
Delete account and data
Export your content
Opt-out of marketing

Service-Specific Privacy

Alfred TAV

Voice clones are private to your account
Content style analysis stays within your account
Generated content is yours alone

Alfred CC

Customer data isolated by account
Communication logs retained per your settings
Automation data not shared between accounts

International Data

Data may be processed in the US with appropriate safeguards for international users.

Children's Privacy

Services not intended for users under 18.

Changes

We'll notify you of material changes via email.

Contact

For all privacy inquiries:

Mule Works Inc. dba Relay Work
Email: hello@relaywork.co
Website: https://relaywork.co

Your privacy is protected across all Relay Work services.